Toolkit

Woman reading out the results from a forum.
This section of the website is a valuable list of tools for assisting in the planning, implementation and evaluation of community engagement activities.

This toolkit has been developed with the assistance and permission of the Coastal Co-operative Research Centre (CRC)1. Our team of facilitators and practitioners have also contributed tools that they have found useful in their own engagement practices.

The toolkit is not intended to provide an exhaustive list, but rather it offers a broad selection of tools covering all types of engagement, from ‘inform’ through to ‘empower’.

Each tool listing includes a detailed description of the objectives, resources required, a discussion of their strengths and weakness, as well as references for further exploration.

We recommend that you review the Choosing the Right Tool page to assist you in selecting the most appropriate tool(s) for your engagement.

Tools A-Z

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z


A

B

Backcasting

Brainstorming

Briefings

C

Citizen committees

Citizen juries

Civic journalism

Community fairs

Community indicator

Community profiling

Conference

Consensus conference

D

Deliberative opinion polls

Delphi study

Design charrettes

Displays and exhibits

E

Electronic democracy

Expert panel

F

Field trips

Fishbowl

Focus groups

Future search conference

G

H

I

Information contacts

Information hotline

Information repository

Interactive TV

Interactive video display kiosks

J

K

Key stakeholder interviews

Kitchen table discussion

L

M

Media releases

Mediation and negotiation

Mind mapping

Multi Objective Decision Making Support (MODSS)

N

Newspaper inserts

Nominal groups

O

Open house

Open space technology

P

Participant observation

Photovoice

Planning4real

Poster competitions

Printed information

Prioritisation matrix

Public conversation

Public involvement volunteers

Public meeting

Q

Questionnaires and responses

R

Role plays

S

Samoan circles

Scenario testing

Search conference

Shopfront

Simulation (electronically generated)

Sketch interviews

Snowball sampling

Speakout (version 1)

Speakout (version 2)

Stakeholder analysis (CLIP)

Stakeholder analysis (Stakeholder matrix)

Stakeholder analysis (Venn diagrams)

Study circles

Submissions

Surveys

T

Technical assistance

Technical reports and discussion papers

Telephone trees

U

V

Visioning

W

Websites

Workshops

X

Y

Z

__________

1 The Coastal CRC is based in Queensland and provides advice and decision-making tools to assist in effective management of ecosystem health for Australia’s coastal zones, estuaries and waterways. For further information, refer to the Coastal CRC web site, http://www.ozcoasts.gov.au/search_data/crc_pubs.jsp.