By Phone
Call 136 186 from anywhere in Australia for the cost of a local call (except for mobiles and public telephones, which have additional costs).
From outside Australia phone +61 3 5332 5000 (international call rates).
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit www.relayservice.com.au
Our customer service staff will either answer your query or refer you to the appropriate experts for specialist information and advice.
Hours of operation: Monday to Friday, 8am to 6pm.
In person
We have major offices across Victoria, plus many smaller offices in local regional areas. Look up our office locations to find the centre nearest to you.
Online