Planning - contact us
General planning enquiries
For general planning enquiries, please contact Information Victoria on 1300 366 356 (local call cost) or email planning@diird.vic.gov.au. Information Victoria will either provide you with the information or direct you to the relevant area for assistance.
Accessing and reading documents
If you have problems accessing any documents on the planning part of this website, please contact us to discuss the best way of providing you with the information. If no contact details are provided on the topic page, please contact Information Victoria - see details above. More help is available on the Accessing and reading documents page. For information about TTY, Speak and listen or other specialist telephone requirements please go to the DPCD Contact us page.
Planning permit applications
If you have any queries about where to lodge a planning permit application, please contact the relevant regional office listed below.
Metropolitan and regional planning offices
DPCD's Metropolitan and regional offices support planning across the State and work in partnership with councils and key stakeholders in a region to deliver State Government policies and programs. They assess planning scheme amendments and provide planning advice and guidance. The regional offices are the local 'shopfront' for a wide range of the Department's services including statutory and strategic planning information and should generally be the first point of contact.
 Regional office | Responsible for |
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State Planning Services Tel: 03 9637 8509 Level 9, 8 Nicholson Street East Melbourne 3002 (PO Box 500) (DX 210098) | Banyule, Bayside, Boroondara, Brimbank, Cardinia, Casey, Darebin, Frankston, Glen Eira, Greater Dandenong, Hobsons Bay, Hume, Kingston, Knox, Manningham, Maribyrnong, Maroondah, Melbourne, Melton, Monash, Moonee Valley, Moreland, Mornington Peninsula, Nillumbik, Port of Melbourne, Port Phillip, Stonnington, Whitehorse, Whittlesea, Wyndham, Yarra, Yarra Ranges |
Barwon South West Region Tel: 5226 4001 Level 4, State Government Offices Cnr Fenwick & Little Malop Streets Geelong 3220 (PO Box 103) (DX 216048) | Colac Otway, Greater Geelong, Queenscliffe, Surf Coast |
Tel: 5562 3291 25 Liebig Street, Warrnambool 3280 (PO Box 103, Geelong 3220) (DX 28005) | Corangamite, Glenelg, Moyne, Southern Grampians, Warrnambool |
Gippsland Region Tel: 5172 2533 71 Hotham Street, Traralgon 3844 (DX 219284) | Bass Coast, Baw Baw, East Gippsland, French Island and Sandstone Island, La Trobe, South Gippsland, Wellington |
Grampians Region Tel: 5327 2842 111 Armstrong Street North, Ballarat 3350 (DX 214283) | Ararat, Ballarat, Golden Plains, Hepburn, Hindmarsh, Horsham, Moorabool, Northern Grampians, Pyrenees, West Wimmera, Yarriambiack |
Hume Region Tel: 5761 1611 89 Sydney Road, Benalla 3672 (PO Box 124) (DX214480) | Alpine, Benalla, Greater Shepparton, Indigo, Mansfield, Mitchell, Moira, Murrindindi, Strathbogie, Towong, Wangaratta, Wodonga |
Alpine Resorts Unit Tel: 5761 1545 89 Sydney Road, Benalla 3672 (PO Box 124) (DX 210098) | Alpine Resorts - Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham, Mt Stirling |
Loddon Mallee Region Tel: 5430 4750 1 Taylor Street, Epsom 3551 (Box 3100 Bendigo Delivery Centre 3554) (DX 214506) | Campaspe, Central Goldfields, Greater Bendigo, Loddon, Macedon Ranges, Mount Alexander |
Tel: 5051 2000 131 Langtree Avenue, Mildura 3500 (Box 3100 Bendigo Delivery Centre 3554) | Buloke, Gannawarra, Mildura, Swan Hill |