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Victorian Bushfire Information Line

Call 1800 240 667

DSE, in partnership with CFA, has established the Victorian Bushfire Information Line (VBIL) to provide information during significant bushfire incidents and to help the community to prepare for bushfire risk. Keep the VBIL 1800 240 667 number handy for information on:

• Major bushfires
• Bushfire safety messages
• Community meeting information
• Emergency Relief Centre location details
• Bushfire recovery information
• Total Fire Bans and Fire Restrictions
• DSE fuel reduction burns and other planned burns
• Annual DSE fire planning and community consultation.

Note that all incident information is also available on the web, either at DSE (public land) or CFA (private land), or by listening to ABC radio.

The VBIL can provide information via:

• phone by trained operators during business hours 8.00am to 6.00pm, Monday to Friday (or outside business hours when significant fires are occurring)
• TTY machine for the hearing impaired (see below)
• recorded information on specific topics 24 hours a day
• mailing out information packs about bushfire safety and fire management.

Please note - to report a new fire telephone the Emergency Services emergency number 000

Bushfire Information for the Hearing Impaired

Callers who are deaf, hard of hearing, or have a speech or communication impairment, and who have access to a TTY (teletext) machine, can call the Victorian Bushfire Information Line during business hours on TTY 1800 122 969 (note - you cannot contact this number from a mobile phone or an ordinary phone).

Callers can also email the Victorian Bushfire Information Line during business hours at vbil.info@dse.vic.gov.au

For TTY machine users only, to report a new fire, access the Emergency Services emergency number TTY 106.

TTY 106 is a dedicated text-based emergency relay service with direct access to fire, police and ambulance services. It can only be contacted through a TTY machine, not from a mobile phone or ordinary phone.